Local Government Services Awareness, Engagement and Sentiment

This report by the International Centre for Local and Regional Development (ICLRD) examines the effects of commuting on small rural settlements in Ireland and the US by exploring how commuting impacts individuals, families, and communities. It provides insights into spatial planning and community development with a focus on creating sustainable, liveable places.

The 2023 Local Government Customer Services Report explores awareness, engagement, satisfaction, and sentiment towards services provided by local authorities. It highlights improvements in public engagement and service delivery. 

The 2022 Local Government Customer Services Report explores awareness, engagement, satisfaction, and sentiment towards services provided by local authorities. It highlights improvements in public engagement and service delivery, with a notable increase in digital engagement channels.