Research

The 2023 Local Government Customer Services Report explores awareness, engagement, satisfaction, and sentiment towards services provided by local authorities. It highlights improvements in public engagement and service delivery. 

The 2022 Climate Action KPI report provides an overview of local governments' actions towards climate change, highlighting the steps taken for climate mitigation, adaptation, and resilience building. It emphasises the commitment of local authorities to integrate climate considerations into their operations and planning.

The 2022 Local Government Customer Services Report explores awareness, engagement, satisfaction, and sentiment towards services provided by local authorities. It highlights improvements in public engagement and service delivery, with a notable increase in digital engagement channels. 

This report presents the findings of the 2023 Climate Action Key Performance Indicators (KPI) for local government. The findings are presented under the themes of mainstreaming, mitigation, adaptation, and internal behaviour change and capacity building.

The 2022 Census report examines the increase in the Republic of Ireland's population by local authority, highlighting overall growth and the factors driving it. It underscores the importance of adapting local government strategies to manage the demographic changes effectively.

The Local Government COVID-19 Response Data report provides insights into the various support initiatives and services offered by local government during the pandemic. It includes data on the community call initiative, the keep well campaign, digital library usage, and financial support for businesses.

This report showcases various innovative practices by local authorities in improving housing services. The case studies highlight advancements in process changes, energy efficiency, homelessness services, rightsizing, and digitisation, which are aimed at enhancing efficiency, tenant satisfaction, and environmental sustainability within housing management and services.

This report discusses strategies for local authorities to decarbonise their transportation fleets, emphasising early intervention options. It outlines challenges and opportunities in transitioning to greener vehicle technologies and suggests improvements in fleet management, behaviour adjustments, and technological solutions to reduce carbon emissions.

This report examines the strategies and performance indicators used by local government in their climate action efforts. It highlights the importance of tracking progress through specific metrics to align with national and European Union climate objectives, emphasising the critical role local authorities play in environmental sustainability and adaptation measures.

The Economic and Social Research Institute (ESRI) produces independent, high-quality research with the objective of informing policies that support a healthy economy and promote social progress. Research publications are available on its website.

The Housing Agency is a government body working with the Department of Housing, Local Government and Heritage, Local Authorities and Approved Housing Bodies (AHBs) to support the delivery of housing and housing services. Publications are available from its website.

The Institute of Public Administration (IPA) is dedicated to education, learning and development for the Irish public service. Reseach and publications are available from its website.